Email support — the easiest way to reach us
This is our only support channel. It's also the fastest: no form to fill out, no account to create.
For technical help, include the tool name, what you expected to happen and what happened instead. Do not email confidential documents, passwords or sensitive personal information.
Questions and feedback
Ask how a tool works, report unclear instructions or share what would make ToolsFA more useful.
Bug reports
Tell us your device, browser and the exact steps that caused the problem, so we can reproduce and fix it.
Feature requests
Suggest a new tool or an improvement to an existing one. We read every message and prioritize by demand.
Frequently asked questions
What's the easiest way to contact ToolsFA?+
Email is the easiest and fastest way to reach us: contact.toolsfa@gmail.com. There's no contact form to fill out or account to create — just send your message directly and we'll reply from the same address.
How quickly will I get a reply?+
We usually reply within 1–2 business days. Bug reports with clear reproduction steps and screenshots are typically resolved fastest.
Do you offer live chat or phone support?+
Not currently. Email keeps every conversation in one place and lets us include screenshots, links and detailed steps, so it's the only support channel we offer right now.
What should I include in a bug report?+
The tool you were using, what you expected to happen, what happened instead, and your device and browser. A screenshot or screen recording helps a lot.
Is it safe to email you my documents or photos?+
We'd rather you didn't. Most ToolsFA tools already process files entirely on your device, so nothing needs to be uploaded to us. Never email passwords, financial account numbers or other sensitive personal information.